This privacy policy describes how TVPremium.us collects, uses, and shares personal information of users of our website and services.
1. Information We Collect
- Personal Information: We collect personal information that you provide to us, such as your name, email address, payment information, and account credentials when you register for an account, subscribe to a plan, or contact us.
- Usage Data: We collect information about how you use our service, such as the content you watch, the time and duration of your viewing sessions, and the devices you use to access our service.
- Device Information: We collect information about the devices you use to access our service, such as the device type, operating system, and unique device identifiers.
- Log Data: Our servers automatically record information created by your use of our service, including your IP address, browser type, referring/exit pages, and the dates and times of your access.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and Improve Our Service: To provide you with access to our streaming service, personalize your experience, and improve the quality and functionality of our service.
- Account Management: To manage your account, process payments, and provide customer support.
- Communication: To communicate with you about your account, updates to our service, and promotional offers.
- Analytics: To analyze how users interact with our service and to develop new features and content.
- Legal Compliance: To comply with applicable laws and regulations.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share information with third-party service providers who assist us in providing and improving our service, such as payment processors, data analytics providers, and customer support providers.
- Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
- Affiliates: We may share information with our affiliates for business purposes.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure server facilities. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
6. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
To exercise these rights, please contact us through the Contact page on our website.
7. Children’s Privacy
Our service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. Your continued use of our service after any such changes constitutes your acceptance of the new privacy policy.
9. Contact Information
If you have any questions about this privacy policy, please contact us through the Contact page on our website.
