Refund and Return Policy
Thank you for subscribing to TVPremium.us. Please read our refund policy carefully.
1. Subscription Refunds
Due to the nature of our streaming service, we generally do not offer refunds for subscription fees. Once a subscription period has begun, the fees paid are non-refundable, regardless of whether you use the service during that period.
2. Cancellation Policy
You can cancel your subscription at any time. The cancellation will be effective at the end of your current billing period. You will continue to have access to our service until the end of your current billing period. No refunds will be provided for any remaining portion of your subscription period.
3. Exceptional Circumstances
In exceptional circumstances, we may consider a refund at our sole discretion. Such circumstances may include:
- Service Outages: Prolonged and widespread service outages that prevent you from using our service.
- Billing Errors: Errors in billing that result in incorrect charges.
To request a refund under exceptional circumstances, please contact us through the Contact page on our website with detailed information about your request.
4. How to Cancel Your Subscription
To cancel your subscription, please follow these steps:
- Log in to your account on TVPremium.us.
- Go to the “Account Settings” or “Subscription” section.
- Follow the instructions to cancel your subscription.
5. Changes to This Refund Policy
We reserve the right to modify this refund policy at any time. We will notify you of any changes by posting the new refund policy on our website. Your continued use of our service after any such changes constitutes your acceptance of the new refund policy.
6. Contact Information
If you have any questions about this refund policy, please contact us through the Contact page on our website.